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	<title>SkeyMedia &#187; blackhole</title>
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		<title>Avoid the Mail Blackhole</title>
		<link>http://skeymedia.com/avoid-the-mail-blackhole/</link>
		<comments>http://skeymedia.com/avoid-the-mail-blackhole/#comments</comments>
		<pubDate>Tue, 23 Oct 2007 04:11:20 +0000</pubDate>
		<dc:creator>Brian</dc:creator>
				<category><![CDATA[Server Administration]]></category>
		<category><![CDATA[blackhole]]></category>
		<category><![CDATA[catch-all]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[spam]]></category>

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		<description><![CDATA[I started running out of space on my /home volume recently, so i started looking around for random files and old crap i could delete to buy myself some more time before hardware upgrades. The log files were an obvious first stop. I still had a ton of space i needed to find where it [...]]]></description>
			<content:encoded><![CDATA[<p>I started running out of space on my /home volume recently, so i started looking around for random files and old crap i could delete to buy myself some more time before hardware upgrades.</p>
<p>The log files were an obvious first stop.  I still had a ton of space i needed to find where it was being used.   My file system showed only a couple gigs and my database was only a couple more, yet I was approaching on 20GB of used space.  Where was the rest of it?</p>
<p>Turns out, it was all spam and bounces from registration emails, etc from my forums.</p>
<p>cPanel sets up the default catch-all to go to the accountname@domain.com.  ie, if you named your site mysite01, cPanel defaults itself to forward all un- pop3&#8242;ed addresses to this account.</p>
<p>IMAP is the only way to get into it (easily), so i opened up Horde and nearly spit my beverage on my monitor.   One account had 145,000 odd emails in there, and 4 others had over 50,000 emails in there.  My not so popular domains still had a couple thousand in them from just years of collecting viagra and stock quote spams.</p>
<p>I easily recovered 10% of my /home volume just by deleting spam and bounce emails.</p>
<p>The easy way to fix this is to go into WHM&#8217;s Tweak Settings at the top, and change the default on New Accounts to :fail: instead of :blackhole:.  Unfortunately, this is NOT retro-active, so you will need to go into each of your accounts sub-cpanels and change the catch-all in there from :blackhole: (or &#8220;forward to&#8221; if you have the new cPanel template) and set it to :fail: (if you have the new template, select the radio button that says &#8220;discard with error at SMTP&#8230;&#8221;).</p>
<p>Lesson Learned.  the Blackhole is a bad thing, and the default forwarder is even worse.</p>
<p>10% is a lot of space, especially when you consider most emails are in the 2-3Kb range.</p>
<p>So, if you&#8217;re running out of space, and you&#8217;re a novice dedicated server admin like myself, check your mail settings.  You might be surprised too.</p>
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